Managed IT Solutions
Remote / Onsite Support
We offer both remote and onsite support for all of our IT services. Our remote support is available 24/7 and can quickly and easily resolve any issues you may be having. Our experienced technicians are also available for onsite support for more complex problems. We will come to your location and provide fast and reliable service. With both remote and onsite support, you can be sure that your IT needs are taken care of quickly and efficiently.
IT documentation is an essential part of any IT service. It provides vital information about the various processes and systems used to ensure that the service is running efficiently and securely. Documentation should include everything from system diagrams and network diagrams to detailed information about software and hardware configurations.
Backup & Disaster Recovery
Our IT Services team provides comprehensive Backup and Disaster Recovery solutions to help protect your data and minimize downtime. Our solutions are designed to provide frequent backups, quick recovery, and easy access to your data in the event of a disaster. We provide 24/7 monitoring, regular testing of your systems, and a detailed recovery plan to help you get back up and running quickly. With our Backup and Disaster Recovery solutions, you can rest assured that your data is safe and secure.
Our malware protection system works to detect malicious software and block it from infecting your systems. We also utilize advanced techniques to scan for new threats and actively monitor your network to identify and eliminate any potential threats.
We offer 24x7x365 support for our IT services. Our team of highly skilled professionals are available to answer your questions and resolve any issues you may be having at any time of day or night.
We understand that onboarding new IT services can be a daunting task. We are here to make that process as smooth as possible. Our team of experienced IT professionals will work with you to create a customized onboarding plan that meets your needs, ensuring that everything is securely set up and running smoothly.
Email Migration & Management
Our IT Services provide expert email migration and management services. We can help you move your emails from one platform to another, so you don't have to worry about losing any important data. We can also help you manage your email accounts, ensuring that you have the right security measures in place and that your accounts are always up to date. We have years of experience helping customers migrate and manage their emails, so you can trust that your data is safe with us.
Wireless Management is an essential service for IT Services. Our wireless management solutions provide secure, reliable, and cost-effective wireless networks to businesses of all sizes. We provide a comprehensive set of wireless management services that include network design, implementation, monitoring, and support. Our team of experts can help you develop and maintain a secure wireless network that meets your business needs.
Asset Tracking is an important part of IT Services that helps businesses keep track of their hardware, software, and other IT assets. With Asset Tracking, businesses can easily monitor the location, cost, and usage of their IT assets. This helps them to make more informed decisions about how to manage their IT assets and maximize their investments. Asset Tracking also helps businesses reduce the risk of theft or mismanagement of their IT assets.
Cloud services are increasingly becoming the go-to option for businesses looking to store, share and manage their data. Our team of experts will work with you to find the best cloud solution for your business, ensuring the highest level of security and reliability.
Ransomware protection is a critical component of any IT services strategy. We offer comprehensive protection from ransomware threats, including threat detection, prevention, and rapid response. Our security solutions are designed to identify and block malicious activities and keep your data safe. We also have the ability to quickly recover any data that has been encrypted or lost due to ransomware attacks. With our ransomware protection, you can be confident that your data is secure and protected.
Managed Detection & Response
The goal of MDR is to provide a comprehensive security solution that goes beyond traditional antivirus and firewalls. By leveraging advanced technologies and expert human analysis, MDR can help organizations detect and respond to threats more effectively, reducing the risk of cyberattacks and minimizing the impact of any security incidents that do occur.
By outsourcing your firewall management to Tuck, organizations can benefit from the expertise and resources of a dedicated cybersecurity team, without the need to invest in software, and personnel. This can help organizations improve their security posture and reduce their overall security risk.
Post Breach Investigation
Post-breach investigation is a process of examining an organization's systems, networks, and data after a security breach has occurred. The purpose of this investigation is to determine the extent of the breach, identify the cause or source of the attack, and assess the damage done to the organization.
Wireless security refers to the measures taken to protect wireless networks and devices from unauthorized access and attacks. Wireless networks, such as Wi-Fi, are vulnerable to attacks because they broadcast data over the airwaves, making it easier for attackers to intercept and access the data.
A vulnerability assessment is a process that helps organizations identify potential vulnerabilities and weaknesses in their IT infrastructure, software applications, or business processes that could be exploited by attackers. The goal of a vulnerability assessment is to identify vulnerabilities before they are exploited by attackers, and to develop a plan to remediate or mitigate them.
Security Information and Event Management (SIEM) services are cybersecurity solutions that provide real-time monitoring and analysis of security events across an organization's IT infrastructure, including networks, systems, and applications. SIEM services collect, correlate, and analyze security event data from various sources, including log files, network traffic, and security devices, to provide a centralized view of an organization's security posture.
System hardening is the process of securing a computer system by reducing its attack surface and minimizing vulnerabilities. The goal of system hardening is to make the system more resistant to cyber-attacks by reducing the number of potential entry points that an attacker can exploit.
Policy Creation & Revision
Policy creation and revision refers to the process of developing and updating policies within an organization. Policies are written statements that define the rules, procedures, and guidelines that employees and the business must follow in order to achieve the organization's goals and objectives.
Penetration testing, also known as pen testing, is a cybersecurity technique that involves simulating a real-world cyber-attack on an organization's systems or applications. The goal of penetration testing is to identify security vulnerabilities that could be exploited by attackers and to provide recommendations for improving security defenses.
Managed Endpoint Management (MEM) is a cybersecurity service that provides organizations with a comprehensive solution for managing and securing endpoints, such as laptops, desktops, servers, and mobile devices, across their IT infrastructure.
Incident Response (IR) is a structured approach to managing and responding to security incidents, including cyber-attacks, data breaches, and other security-related events. The goal of incident response is to minimize the impact of an incident by containing the damage, restoring normal operations, and preventing future incidents.
Compliance refers to the adherence of an organization's information security policies, procedures, and controls to relevant laws, regulations, and standards. Compliance with cybersecurity regulations is essential to ensure the security and privacy of an organization's data and systems, as well as to avoid penalties for non-compliance. Some of the frameworks Tuck has helped organizations achieve are: CMMC, NIST 800-171/172, HIPPA, PCI DSS, and ISO/IEC 27001.